CLICA: Implementing Cisco Collaboration Applications
Short Description
Full Description
The Implementing Cisco Collaboration Applications (CLICA) course shows you how to implement Single Sign-On (SSO), Cisco Unified IM and Presence, Cisco Unity Connection, and Cisco Unity Express. You will learn how to streamline communication procedures, strengthen compliance measures, and enhance your communication systems and devices.
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Module 01: Configuring and Troubleshooting Cisco Unity Connection Integration
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Module 02: Configuring and Troubleshooting Cisco Unity Connection Call Handlers
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Module 03: Troubleshooting Cisco Unity Connection
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Module 04: Configuring and Troubleshooting Cisco Unity Express
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Module 05: Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
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Module 06: Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
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Module 07: Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
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Module 08: Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
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Module 09: Troubleshooting Cisco Unified Communications Manager IM and Presence Service
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Module 10: Integrating Cisco Unified Attendant Console Advanced
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Module 11: Implementing Call Recording and Monitoring
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